Privacy Policy
Last updated: 13 September 2026
At Fashion Trendz, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the rights you have regarding your personal information when you use our website or purchase products from us.
1. Who We Are
This website is operated by Fashion Trendz.
Business name: Fashion Trendz
Email: fashiontrendz.cs@gmail.com
Website: Fashiontrendz.org.uk
For the purposes of applicable data protection legislation, Fashion Trendz is the organisation responsible for your personal information collected through this website.
2. Information We Collect
We may collect the following information when you use our website or place an order:
Information you provide to us
This may include:
● Full name
● Billing address
● Delivery address
● Email address
● Telephone number
● Order details
● Account information, if you create an account
● Information you provide when contacting customer support
● Information you provide when requesting a return, refund or exchange
Payment information
Payments may be processed through third-party payment providers.
Depending on the payment method you use, your payment provider may collect and process payment card or other payment information.
We do not intentionally store your full payment card details on our own systems where payment processing is handled by a third-party payment provider.
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically.
This may include:
● IP address
● Browser type and device information
● Operating system
● Pages visited
● Approximate location
● Date and time of visits
● Referring website
● Information about how you interact with our website
This information may be collected through cookies and similar technologies.
4. How We Use Your Information
We may use your personal information to:
● Process and fulfil your orders.
● Take and process payments.
● Arrange delivery of your purchases.
● Provide order confirmations and updates.
● Deal with returns, refunds and exchanges.
● Respond to customer enquiries.
● Provide customer support.
● Maintain and improve our website.
● Prevent fraud and protect the security of our website.
● Keep appropriate business and transaction records.
● Comply with our legal and regulatory obligations.
● Send marketing communications where you have provided appropriate consent or where otherwise permitted by law.
5. Legal Basis for Processing
Where applicable, we process your personal information on one or more of the following legal bases:
Contract
We may need to use your information to process your order and fulfil our agreement with you.
Legal obligation
We may process information where necessary to comply with legal, accounting or regulatory requirements.
Legitimate interests
We may use information where it is reasonably necessary for legitimate business purposes, provided that this does not unfairly override your rights and interests.
Consent
Where consent is required, we will ask for it before processing your information for the relevant purpose.
You may withdraw consent where processing is based on consent.
6. Sharing Your Information
We may share relevant personal information with trusted third parties where necessary to operate our business and provide our services.
These may include:
● Payment processors
● Delivery and courier companies
● Website hosting providers
● E-commerce and website service providers
● IT and security providers
● Analytics providers
● Marketing service providers
● Professional advisers
● Government, regulatory or law enforcement authorities where legally required
We only share information where we have a legitimate reason or legal basis for doing so.
We do not sell your personal information to third parties.
7. Payment Providers
When you make a payment through our website, your payment may be processed by a third-party payment provider.
Your payment information may therefore be handled directly by that provider in accordance with its own privacy policy and terms.
We recommend reviewing the privacy policy of the payment provider used at checkout if you would like further information about how your payment information is processed.
8. Cookies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember information about your visit.
We may use cookies for purposes including:
● Keeping the website functioning correctly.
● Remembering items in your shopping basket.
● Remembering preferences.
● Understanding how visitors use our website.
● Improving website performance.
● Measuring advertising and marketing effectiveness.
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how our website functions.
9. Marketing
If you have opted in to receive marketing communications, we may send you information about products, promotions, discounts and other Fashion Trendz updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at:
fashiontrendz.cs@gmail.com
We will not send marketing communications where consent or another lawful basis is required and has not been obtained.
10. How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time information is retained may depend on:
● The purpose for which it was collected.
● Whether you have an active customer relationship with us.
● Legal, accounting or regulatory requirements.
● The need to resolve disputes or enforce our agreements.
● Our legitimate business requirements.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
11. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
● Unauthorised access.
● Loss.
● Misuse.
● Alteration.
● Disclosure.
● Destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
12. International Data Transfers
Some of the companies we use to provide website, payment, delivery, analytics or other services may process information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection laws.
13. Your Privacy Rights
Depending on your circumstances and applicable law, you may have rights including:
● The right to request access to personal information we hold about you.
● The right to request correction of inaccurate or incomplete information.
● The right to request deletion of your personal information in certain circumstances.
● The right to request restriction of processing in certain circumstances.
● The right to object to certain processing.
● The right to withdraw consent where processing is based on consent.
● The right to receive certain personal information in a portable format.
You also have the right to object to direct marketing.
To exercise a privacy right, please contact us using the details below.
14. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent where required by law.
If you believe that a child has provided us with personal information improperly, please contact us so that we can investigate and take appropriate action.
15. Third-Party Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reading the privacy policy of any third-party website you visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
Any updated version will be published on this page with a revised “Last updated” date.
17. Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is being handled, please contact us:
Fashion Trendz
Email: fashiontrendz.cs@gmail.com
Website: Fashiontrendz.org.uk
We will aim to respond to privacy-related requests within the timeframe required by applicable data protection law.
This Privacy Policy is intended to provide general information about how Fashion Trendz handles personal information. It does not replace any rights you have under applicable UK data protection legislation.